"To be
born a gentleman is an accident, but to die a gentleman is an
achievement."
From Chapter -
Need for Human Relations
Understanding
This art of Human Relations
when fully understood, internalized and applied intelligently can
help you:
- Make and retain
friends;
- Increase your influence
and prestige;
- Make others like and
respect you;
- Become an effective leader
- popular at home, office and in social circles;
- Develop expertise to
tackle difficult and complex situations;
- Be a better person -
employer, employee, husband, wife, father, mother, son or
daughter;
- Make others around you
cheerful;
- Become enthusiastic and
young at heart.
From Chapter -
Understanding Human Relations
Smile
Smile
A smile is
a curved line that can straighten many problems.
A positive attitude, a
glowing face and a captivating Smile are the most important facets
of an impressive and agreeable personality. These will create for
you an atmosphere for meaningful and effective Human
Relations.
A smile is the friendliest
way of saying 'Hello' in any language and the easiest way to begin a
communication.
A smile says to others : "I
like you" "I am glad to meet you" "I am happy to be in your
company" "You are welcome"
What if you do not feel like
smiling :
-
Force yourself to smile
even if you are dejected.
-
Act as if you are happy -
you can always find something to be happy about.
Action follows feelings - so
it is said. But actually, action and feelings go together. Action is
controllable. Control action by will and feelings will follow.
Pretend to be happy and smile - you will find yourself feeling
happy. Sit up, whistle and speak cheerfully and you will be on the
path to cheerfulness. Control your thoughts and
happiness will follow you.
Happiness depends more on your inner condition than on your external
condition.
A smile increases the face
value of a person. Medically and biologically, a smile is healthy.
It only requires 12 muscles to smile while frowning uses 113 facial
muscles. Smiling can make the face fuller and brighter. It can make
a person beautiful and handsome.
From Chapter - Smile Your
Way Through Human Relations
Egotism
Egotism
Good and effective human
relations is taking time off to think of others and treating others
as one would like himself to be treated by others."
Nobody is really interested in
your pain, problems and anxieties. Everyone has plenty of problems
of their own to worry about. No doubt you feel lighter when you
express your problems to others. It reduces tension. It is alright
to share your problems with others. Tell yours and be willing to
listen to others. One way traffic just does not work when dealing
with others. If you keep on blowing your own trumpet, you will not
find many listeners.
From Chapter - Divorce
Your Egotism
Courtesy
Courtesy
COURTESY & GOOD MANNERS
Common
Courtesy and Good Manners are the first
Casualties when dealing with near and dear ones. But should it be so
??? Closer a person is to us more careless and less
courteous, we become in our behavior ATTITUDE How you say something often counts more than what you
say?
From
Chapter - Good Manners Make the
Difference
Boss
Boss
Boss :
I WILL
APPRECIATE IF HE WORKS
HARD
Employee :
I WILL WORK
HARD IF HE
APPRECIATES
From Chapter -
Appreciation - Recognition - Importance
"To an individual his own
name is the sweetest sound in any language."
"Call a man by his name and
you have paid him a very suitable compliment. He will love you for
it.
"Greeting persons by their
names is the subtlest way to compliment and build
friendships.
"From Chapter -
Importance of Names
|